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Food Service Manual: Lessons in Group Food Service Table of Contents
 
Part One – Administration
Introduction and Overview
 
Chapter One – Staffing and Training for the Camp Food Service Operation
  Qualities a good cook should have
Goals for cooks and camp kitchens
    Make a name for yourself
Change the way we look at food service
  Staff hiring
    Where to look for good cooks
Interviewing tips
Hiring process tips
New employee must-dos
How to get hired
  Staff training
    On-site training
Off-site training
  Tips on keeping good staff
 
Chapter Two – Staff duties and expectations
  Staffing factors
    Rules of thumb
Time off
  What does a food service director or kitchen manager do?
    Develop a rotating schedule
Rover
  Goals: Hire adequate staff for adequate cleaning
     
Chapter Three – Food Service staff orientations
  Kitchen staff orientation
    Organization and efficiency
Third-gear action
Teamwork
No sitting in the kitchen
Standards for appearance
  Camp staff orientation
    Listen up, the cook is talking
Select an approach
Sample words from the food service director
Present a camp soap opera table reenactment
Cross-training labs
Program area awareness and respect
The dining hall is a program area
Feeding the souls
  Goals
    Food service family style
Cafeteria-style dining service
  Staff training and experience
    General staff
Program staff
Aquatics staff
Horseback riding staff
Food service staff
Maintenance staff
Chapter Four – Camp Kitchen Communication
  Communication: The key to success at camp
The all-important staff meeting
    Provide information
Receive information
Provide a forum for complaints
Provide a forum for ideas and suggestions
Listen
Teach
Recognize
Praise
Rewards and awards
  Be a great supervisor and team leader
    Be approachable
Be available
Go to bat for them
 
Communicate rules, policies, standards and proced-ures
     
Chapter Five – Risk and Stress Management
  Risk Management
    Develop a safety-conscious staff
Teaching kitchen staff the need for cleanliness
Display health and safety rules
Supervisors are the example
Those hands
Kitchen safety
Food safety
Develop a risk management plan
  Stress management
    Plan ahead
Change the menu
Backup staff
Plan B
Handling food shortages
     
Chapter Six – Health Department issues and concerns
  Safe food handling
Food laws and requirements and certifications
The food danger zone
    Food poisoning
Food-handling facts
  Health department inspection areas
Safety issues
Personal sanitation: A way of life
    Personal hygiene
Hand washing
  Facility cleanliness
Sources of additional information
     
Chapter Seven – Financial Issues
  How much is enough?
Cutting costs
The food cost report
    Organize your own system
Organize your invoices
Write down the food used
Tracking invoices
  Controlling the food budget
    Question #1: How much food should I order?
Question #2: How much food should I cook?
     
Chapter Eight – Environmental Factors and Concerns
  Food waste and recycling
Recycling as a camp program
    Got goats?
Help others
     
Chapter Nine – Paperwork
  Why keep records?
    Invoices and special orders
Inventory tracking
Correspondence
Equipment records
  Staff-related paperwork
Suggested staff rules
    Clothing, hair, personal presentation
Behavior
Sample camp/employee agreement
Other suggested general camp rules and guidelines
Rules specific to kitchen personnel
Program activity ideas that may need support of kitchen
     
     
 
 
   
  Copyright © 2008 Camp Cook Books. All rights reserved.  
 
 
 
 
     
  A little kitchen humor
  Who is Viki Kappel Spain?
  Training Seminars/Keynotes
  Free recipes by Viki Kappel Spain
  Food Service Manual
  Philosophy
  Camp Kitchen Guidebook
  Serve Safe courses
  Articles written by Viki Kappel Spain
  American Camp Association website link
  101 Camp Cooking Tips
  101 Camp Recipes
     
     
E-Mail  : Go
 
 
 
 
 
PART TWO – Food in a Camp Food Service Operation
 
Introduction: Focus on Food
  Adopt high standards in food preparation and presentation
Back to the basics: Scratch
Thank the cooks
Got good food? Advertise!
    Sample food service announcement
     
Chapter Ten: Camp Food: Can it be tasty and healthy?
  Try healthy, they’ll like it
    Cooking meats
Salad dressings
Butter and margarine
Baking versus frying
Cheese and oil
Offer fats, gravies and sauces separately
White bread or wheat bread
Vegetarian/meatless choices
  The healthy snack philosophy
     
Chapter Eleven: Menu Planning with Style
  Establish a new food image
    Desserts
Bread
Presentation
Specialty, reputation-establishing foods
Fresh/Scratch items
“Wow” foods for smaller or special groups
  Meal ideas
    Breakfasts
Lunches
Dinners
Other food choices
Meal idea list at a glance
     
Chapter Twelve: Meeting the Dietary needs of all camp guests
  True customer service
Vegetarian diets
   
What kind of vegetarian are you?
Reasons for being a vegetarian
Foods used in the vegetarian diet
Nutritional concerns in the vegetarian diet
Meatless dishes for camp or large-quantity settings
Sources of information on vegetarian diets
  Food allergies or sensitivities
    Dairy
Wheat or corn
Other food allergies and resources
  Diabetic and other medically ordered diets
    Keep up to date with new trends
     
Appendix One: Recipes
 
Appendix Two: Samples and Examples
 
Appendix Three: Advice and Resources
 
Appendix Four: Cooking tips and how to deal with common cooking crises
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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