| Introduction
and Overview |
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| Chapter
One – Staffing and Training for the
Camp Food Service Operation |
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Qualities
a good cook should have
Goals for cooks and camp kitchens |
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Make
a name for yourself
Change the way we look at food service |
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Staff
hiring |
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Where
to look for good cooks
Interviewing tips
Hiring process tips
New employee must-dos
How to get hired |
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Staff
training |
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On-site
training
Off-site training |
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Tips
on keeping good staff |
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| Chapter
Two – Staff duties and expectations |
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Staffing
factors |
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Rules
of thumb
Time off |
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What
does a food service director or kitchen manager
do? |
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Develop
a rotating schedule
Rover |
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Goals:
Hire adequate staff for adequate cleaning |
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| Chapter
Three – Food Service staff orientations |
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Kitchen
staff orientation |
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Organization
and efficiency
Third-gear action
Teamwork
No sitting in the kitchen
Standards for appearance |
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Camp
staff orientation |
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Listen
up, the cook is talking
Select an approach
Sample words from the food service director
Present a camp soap opera table reenactment
Cross-training labs
Program area awareness and respect
The dining hall is a program area
Feeding the souls |
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Goals |
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Food
service family style
Cafeteria-style dining service |
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Staff
training and experience |
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General
staff
Program staff
Aquatics staff
Horseback riding staff
Food service staff
Maintenance staff |
| Chapter
Four – Camp Kitchen Communication |
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Communication:
The key to success at camp
The all-important staff meeting |
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Provide
information
Receive information
Provide a forum for complaints
Provide a forum for ideas and suggestions
Listen
Teach
Recognize
Praise
Rewards and awards |
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Be
a great supervisor and team leader |
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Be
approachable
Be available
Go to bat for them |
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Communicate
rules, policies, standards and proced-ures |
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| Chapter
Five – Risk and Stress Management |
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Risk
Management |
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Develop
a safety-conscious staff
Teaching kitchen staff the need for cleanliness
Display health and safety rules
Supervisors are the example
Those hands
Kitchen safety
Food safety
Develop a risk management plan |
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Stress
management |
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Plan
ahead
Change the menu
Backup staff
Plan B
Handling food shortages |
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| Chapter
Six – Health Department issues and concerns |
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Safe
food handling
Food laws and requirements and certifications
The food danger zone |
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Food
poisoning
Food-handling facts |
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Health
department inspection areas
Safety issues
Personal sanitation: A way of life |
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Personal
hygiene
Hand washing |
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Facility
cleanliness
Sources of additional information |
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| Chapter
Seven – Financial Issues |
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How
much is enough?
Cutting costs
The food cost report |
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Organize
your own system
Organize your invoices
Write down the food used
Tracking invoices |
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Controlling
the food budget |
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Question
#1: How much food should I order?
Question #2: How much food should I cook? |
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| Chapter
Eight – Environmental Factors and Concerns |
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Food
waste and recycling
Recycling as a camp program |
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Got
goats?
Help others |
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| Chapter
Nine – Paperwork |
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Why
keep records? |
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Invoices
and special orders
Inventory tracking
Correspondence
Equipment records |
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Staff-related
paperwork
Suggested staff rules |
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Clothing,
hair, personal presentation
Behavior
Sample camp/employee agreement
Other suggested general camp rules and guidelines
Rules specific to kitchen personnel
Program activity ideas that may need support
of kitchen |
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